FAQ'S

Policies and Procedures:

    • Please allow up to 24 hours for your order to be processed, and 3-7 business days to receive order. Due to COVID-19, shipping times may be longer.
    • All sales are final. Due to the lip glosses and planners, we do not offer refunds. For additional concerns, please contact us via email hello@shaylanise.com
    • Please double check your email address and upon receiving confirmation about your order, check your spam/junk folder.
    • ShopShayLanise is not responsible for any lost or stolen items. All of the packages we send have tracking numbers provided.